In the past few weeks, another 3 UK Public Libraries have signed up to smartsm:-
• Norfolk Libraries
• Walsall Libraries
• Rochdale Libraries
We are delighted to welcome them on board and look forward to working closely with them going forward.
Lorna Payne, Assistant Head of Service - Development at Norfolk County Council Library and Information Service commented "We see smartsm as part of an ongoing improvement programme that has made the Norfolk and Norwich Millennium Library the busiest in the country, seen 23 libraries adopt self-service and gained us BIC e4libraries accreditation. The more we can use technology to work smarter and use stock intelligently, the better the choice for customers and the more staff time we can focus on helping them."
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We have now released a whitepaper on "How to Get the MOST from Your Investment in Book Stock" authored by George Kerr and Geoff Smith . This is now available to download >> HERE
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We have been working hard behind the scenes to validate and quantify the Savings, Efficiencies and Performance Improvements that smartsm can deliver for our customers. We will shortly be launching a targeted national marketing campaign to share these findings with senior management teams within the public sector across the UK.
If you would like a copy of this paper once it is available, please drop us an email
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We have now announced the date for our FIRST smartsm User Group - which will take place on 11th November 2009 in Birmingham. All existing customers are welcome and details will be sent out to you shortly. This will be a great opportunity to network with other users, compare and share best practice with smartsm and contribute to smartsm's development schedule.
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The fourteenth edition of our 'Evidence' newsletter is now available and can be downloaded by clicking the link below. We hope you enjoy reading it, and would be delighted to hear your feedback!
Evidence Issue 14, September 2009 (.pdf) 
